Step 2: Hit the device button and tap Update or Restore while pressing the Shift key at the same time. Step 1: Connect your iOS device with the computer and open iTunes. After finishing the right firmware file downloading, follow below steps to update or restore your iPhone/iPad/iPod. To do that, visit IPSW Downloader and choose the device you are willing to download for, then tap the right IPSW file corresponding with the device and iOS version to download. If the problem of iPhone/iPad/iPod firmware not compatible has not yet resolved, then you are suggested to make sure you have downloaded the right firmware file. Solution 3: Download the right firmware file After completing these orders, install the latest iTunes again to delete some malfunctioning files from the software. So in order to fix this issue, launch iTunes and go to Help > Check for Updates for Windows users, while for Mac customers, head to the System Preferences > Software update. Without the latest iTunes, it might not recognize the firmware file. Solution 2: Check for updates for iTunesĪfter restarting your computer, you have to check the version of iTunes. After restarting the computer, connect the iOS devices and open iTunes to see whether the restoring is possible. Because by doing this, some temporary glitches will be removed that may cause this problem. When your iPhone or iPad says the firmware is not compatible, the first thing you need to do is to restart your computer. Solution 5: Use iOS system repair tools.
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